Communication Services
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- 30+ years of experience
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Chattanooga - Repositioning a City for Economic Growth - By using the basic theme that we discovered and recommended based on our Marketing Opportunity Analysis, over the past decade, the Chattanooga (Hamilton County) area’s tourism revenue has increased dramatically..."Read More >
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Name/Logo/New Packaging Testing
Description of Our Name / Logo / Signage / New Packaging Testing
For any type of organization, brand, product or service that needs a new name, or to change a name, we provide a range of services to help them pick the best name possible. These types of situations include the creation of a new corporation, school, church, or other nonprofit, a merger of companies, a new product or service, tourism destination, government, building, “center,” Internet domain, website, broadcast program, neighborhood, city park, or publication title — the possibilities are endless.
Unique Features of Our Name / Logo / Signage / Packaging Testing
Over our 30 years of experience helping clients with Name / Logo / New Packaging Testing, we have developed a unique approach to this type of work. While some firms can help you develop a list of creative names, and other firms can help you test a list of alternative names that you provide, we do both. We have developed a unique set of steps to lead clients to choose the best name possible, as follows.
Key Benefit Deliverables from Our Name / Logo / Signage / Packaging Testing
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Step 1: Selection Criteria Development — First, we consult with clients to help them answer three key questions: 1) “What brand image attributes do you want the name to convey?;” 2) “How should the name position your brand in the minds of the market?; 3) “In sum, what should the name communicate?”
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Step 2: Creative Development — Next, we use proprietary creative methods to help clients generate alternative names/logos/packages that, to varying degrees, meet the particular criteria that were developed in Step 1. These proprietary methods include:
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Creative brain storming exercises with management, customers, prospective customers and, if appropriate, employees
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Automated linguistic computer word-mixer algorithms
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Contests with employees and/or the public (which helps to build awareness, excitement, and psychological ownership of the new name).
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Once a list of alternative names/logos/packages is generated, we consult with the client to narrow the list to ones that would be acceptable to management for testing.
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Step 3: Concept Testing Research — Third, we custom-design a scientific, quantitative marketing study, using an appropriate methodology (usually either a web survey or telephone interviewing) to test the names/logos/packages to see which one(s) perform best on two sets of criteria:
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Your Particular Selection Criteria — ratings of each name/logo/package on a list of image and brand positioning attributes (i.e., the criteria that were developed in Step 1)
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General, Standard Selection Criteria — that we have found to be important through years of name testing research, to include . . .
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Meanings — What meanings do people associate with the name/logo/package?
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Clarity — What, if anything, is confusing or hard to understand about the name/logo/package?
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Pronunciation — How easy is the name to pronounce?
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Easy of Remembering — How easy do they think the name/logo/package is to remember?
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Descriptions — How do they describe the name/logo/package, in their own words?
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Likes — What do they like most about the name/logo/package?
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Dislikes — What do they like least about the name/logo/package?
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Appropriateness — How appropriate do they think the name/logo/package is for the product?
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Uniqueness in a Positive Way — How different and better do they think the name/logo/package is, compared to competing names in the same product category?
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Appeal — How appealing is the name/logo/package to them, personally?
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Types of Clients That Use Our Name / Logo / Signage / Packaging Testing
We have conducted dozens of Name / Logo / New Packaging Testing projects for a wide variety of clients, including banks, trust companies, hospitals and medical centers, hotels, magazine publications, food products, consumer packaged goods, community centers, non-profits and a variety of others.
A Brief Case Study of Our Name / Logo / Signage / Packaging Testing
A Savings Bank that had the name of its community in its name wanted to expand with a new branch into a rivalry neighboring community. Management was concerned that having the name of their own community in their old name would hinder the success of the new branch because of rivalries between the two communities. Focus groups revealed that their assumption about this was correct. Having validated that assumption, we led the client through the process of selecting a new name that allowed the new branch to be successful in the new community.





