There are a lot of training companies out there. However, practically none of the others have the research skills that we do. We research your organization and your situation to determine where knowledge gaps exist. Then, we formulate a custom-fit training program to help fill those gaps to maximize your performance.
Many organizations and individuals pay too little attention to training. The results of this apathy lead to poor profitability for organizations and dissatisfaction for individuals. The negative results of inadequate training include:
- High employee turnover, resulting in increased cost of recruiting, selection, hiring and developing employees.
- Disgruntled employees, conflict and low morale in the workplace, resulting in costly unproductive “down time,” waste and inefficiency.
- Poor customer service reputations, resulting in lost customers in the short-term that are expensive to replace, and erosion of customer loyalty and brand equity in the long-run.
- Increased risk for law suits due to employee’s lack of understanding of diversity issues.
- Lost market share and opportunity cost due to lack of a skilled sales force and/or lack of skilled customer service representatives.
Ethridge & Associates, L.L.C. provides communication training to deal with these and many other issues.
Training Services Offered
In addition to custom-designed training programs we also offer the following training seminars and programs to help you to maximize your performance as an organization or individual.
- Becoming Customer-Focused
- Communicating with Skill
- Coaching Your Business Team
- Resolving Conflicts
- Leading People Through Change
- Speaking in Public
- The Art of Negotiation
- Diversity Training
Program List
- Assessing Your Organization for High Performance
- Developing High-Performance Strategy and Teams
- Self-Mastery Modules
- The Trust Factor
